Choice Neighborhoods Outreach Coordinator

Introduction

The Choice Neighborhoods Outreach Coordinator will coordinate and manage community engagement to implement the Thrive in the ‘05 Transformation Plan including the Choice Neighborhoods Implementation grant (CNI) under the supervision and direction of the Choice Neighborhoods Project Manager within the Housing and Community Development Department’s Strategic Planning and Community Engagement (SPACE) Division. SPACE works on planning, policy, and key inter- and intra-departmental initiatives including affordable housing development, place-based community development projects known as “Thrive Zones,” communications, mapping, research, and data analysis and visualization. 

The Outreach Coordinator will provide support to the Project Manager, assisting in the coordination of Thrive in the ‘05 Transformation Plan-related activities focused on revitalizing the Tucson House, Tucson’s largest public housing development, and the surrounding neighborhood reinvestment area. In their role, the Outreach Coordinator will adopt an inclusive community organizing approach to ensure active participation from residents and stakeholders in the implementation of the CNI grant. This will include working in partnership with the full Choice Neighborhoods implementation team including the housing co-developer, various City departments, the City of Tucson Public Housing Authority, and a variety of education, recreation, wellness, and supportive services partners.

Essential Functions

Assist the project manager to develop, periodically update and regularly monitor work plan(s) encompassing all tasks required to complete the implementation plan.

Track project activities and outcomes including work plan and budget tasks using established data tracking methods.

Develop and implement other place-based initiatives as directed.

Participate in team efforts related to the CNI implementation plan including but not limited to affordable and mixed-income housing developments, Tucson House redevelopment, supportive service implementation, homeownership and housing preservation initiatives, neighborhood livability enhancements, façade improvements, health clinic development, and community food hub/accelerator development.

Support sustainability planning and resource development efforts, through ongoing identification of potential partnerships and funding opportunities, and assisting with writing grant or project proposals.

Organize and coordinate community events such as resource fairs, workshops, and planning meetings, media activities and communications to promote awareness of project activities and objectives, solicit input on new and emerging issues and provide opportunities for community engagement and participation under the direction of the Project Manager.

Facilitate community building, leadership training and capacity building activities to strengthen and expand the ability of residents, community members and businesses, and local partners to contribute to neighborhood transformation.

Attend neighborhood meetings, business forums, and other community events and meet with stakeholders and residents as needed to stay up to date with neighborhood activities and needs.

Facilitate meetings, prepare memoranda and work collaboratively with CNI implementation team members to review and discuss project strategies.

Prepare oral and written reports for various audiences including City leadership, the Public Housing Authority Board of Commissioners, community groups, Thrive in the ’05 neighborhood associations, and the general public.

Support subrecipients and subcontractors in the implementation of CNI programs and services.

Develop and sustain new working relationships with key partner organizations and social service providers with resources that can support programmatic goals.

Assist the project manager with communication and transparency activities including but not limited to website updates, social media, newsletters, mailings, media appearances, and public meetings.

Directly supervise work of Neighborhood Ambassadors and volunteers.

Carry out supervisory responsibilities in accordance with City policies and applicable laws.

Act as hiring manager for Neighborhood Ambassadors and volunteers/interns, conducts interviews and pre-selection testing, as/if applicable.

Train and orient Neighborhood Ambassadors and volunteers/interns.

Evaluate Neighborhood Ambassadors’ and interns’ performance, provide coaching and supervision to support success.

Provide training and educational assistance to Neighborhood Ambassadors to promote proficiency in work assignments and adherence to City policies and procedures.

Plan, assign, and direct work of Neighborhood Ambassadors and volunteers/interns.

Address employee concerns and resolve challenges.

Minimum Qualifications

Minimum Education Level & Type: Associate's Degree

Minimum Experience Qualifications: At least 2 years of experience in community services, public contracts or property management

*Any combination of relevant education and experience may be substituted on a year-for-year basis.

Special Job Requirements

• Exceptional customer service and communication skills
• Project management experience
• Excellent organization skills to facilitate management of multiple high demand
• projects concurrently
• Excellent written and verbal communication skills

Preferred Qualifications

• Excellent communication skills
• Bilingual in English and Spanish with fluency both written and spoken preferred
• Experience with public communications and digital media including social media and website design and management
• Community organizing and/or engagement experience
• Event planning experience
• Demonstrated collaborative and team leadership skills
• Experience in managing complex projects with multiple team members
• Strong public speaking, presentation, and writing skills
• Proficiency in Microsoft Office suite programs
• Lived experience of housing instability and/or public housing residency
• Section 3 workers (persons whose current gross income is $45,500 or less per year)

Selection Plan

IMPORTANT INFORMATION REGARDING APPLICATIONS:

Applicants MUST attach cover letter to the application.  

As part of the online application process all applicants are required to submit a cover letter under the "Resume" tab. The system will allow you to upload one document so you will want to scan your resume and cover letter as one document for uploading purposes. Resume's and cover letters may also be sent via email to jennifer.trongard@tucsonaz.gov by no later than the job closing date.  Please ensure your application contains the required cover letter prior to submission. If submitting via email, please indicate "CHOICE NEIGHBORHOODS PROJECT COORDINATOR" in the subject line.  Applications received without a cover letter will be considered incomplete.

Cover letter and resume will be reviewed as a Writing Sample.

Applicants who meet the minimum qualifications will be evaluated on the education and work experience in their employment profile and the responses to their supplemental questions, as well as their written assessment score. 

The highest scoring applicants will be invited to participate in an Oral Board interview.

Oral board interviews will be held on Tuesday, December 12 and Friday, December 15, 2023 at the offices of Housing & Community  Development - 310 N. Commerce Park Loop. Santa Rita Building (Virtual Oral Boards may be considered for applicants living outside the state of Arizona).

Hiring interviews may be conducted.

Upon completion of all examination processes, the highest scoring applicants will be placed on the Civil Service Employment List.  An applicant's ranking on the Civil Service list will be based on their final score which will be calculated as:    

•  10% of your rating for training, education and work experience
• 20% of your written assessment score (scoring of the submitted cover letter)
• 70% of your oral board interview.  

This recruitment will establish a civil service list that will be utilized to fill vacancies in Housing & Community Development Department within the next 6 months. 

Veterans, Native American, or Disability preference points will be added to the final score for those that are placed on the Civil Service Employment List.  If you qualify for preference points as outlined in the Employment Profile, you must upload your documentation as part of the application process.  The DD 214 must be a copy that indicates characterization of service. If you are in need of Americans with Disabilities Act-related accommodation during the testing process, please contact Jennifer Trongard by email at jennifer.trongard@tucsonaz.gov at least 48 hours prior to the oral board.

Conclusion

You are highly encouraged to print this bulletin because it contains important testing dates and information that you will need to refer to later, as it will not be available after the closing date.

Additionally, communication during this process will be sent via email, so please ensure your browser accepts emails from jobs@tucsonaz.gov or HCDDjobs@tucsonaz.gov  and check your email account regularly. Failure to respond or follow instructions may result in disqualification.

Pre-Employment Medical Testing Requirements

None

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To ensure accurate payroll information for tax purposes, the successful candidate will need to provide their original Social Security Card or original letter from the Social Security Administration with their social security number prior to beginning work with the City of Tucson.

The City of Tucson hires lawful workers only - US citizens or nationals and non-citizens with valid work authorization - without discrimination. Federal immigration laws require all employers to verify both the identity and employment eligibility of all persons hired to work in the United States. In its efforts to meet the law's requirements, the City of Tucson participates in the E-Verify program established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to aid employers in verifying the eligibility of workers.

Retired City of Tucson employees receiving benefits from the Tucson Supplemental Retirement System who are considering reemployment with the City should be aware that pursuant to Section 22-37(g) of the Tucson City Code, retirement benefits shall be suspended during the period of reemployment with the City of Tucson unless you have been separated at least twelve consecutive months before returning to work AND you return to a non-permanent employment classification. Creditable service does not accrue during any reemployment period.