BIOMED FIELD TECHNICIAN
Alpha Source Group is growing FAST and looking for Biomed Field Service Technicians to be based in the following areas:
Atlanta, GA
Tennessee
Kentucky
Northern, CA
Southern, CA
Central, Iowa
Kansas City, MO
St Louis, MO
Philadelphia, PA
New Jersey
New York
Alpha Source Group delivers service and solutions under three brands — Alpha Source, BC Technical and Medical Optics. We are the leading nationally scaled contract services organization specializing in imaging, biomedical and surgical repair and maintenance solutions. Our unique 3F model (Fast, Flexible and Friendly) is how we deliver exceptional service to both our customers and employees.
As a brand-neutral partner, we work with OEMs, ISOs, and Asset Managers, Hospital Systems, and other service providers. We are trained in over 100 different imaging equipment models across all major OEMs.
The truth of the matter is we want to employ the most talented and motivated individuals to build our team and it starts with you!
WHAT WILL YOU BE DOING AS A BIOMED FIELD SERVICE TECHNICIAN?
- Complete scheduled preventive maintenance and unplanned maintenance and perform any required equipment upgrades.
- Install and de-install OEM equipment, performing site inspections and/or interacting with customers and contractors as needed.
- Establish and maintain a high level of customer satisfaction through service excellence.
- Ensure accurate and timely completion of records of all installations and deinstallations, repairs and maintenance and of all regulatory compliance paperwork.
- Complete Expense reports and submit them within the established guidelines of the department.
- Provide on-call service coverage on a rotating basis, as needed.
WHAT CAN YOU BRING TO THE TABLE?
- A Degree in Electrical Engineering, Biomedical Engineering, Electronics, Biomedical Technology, Computers, or related Technical Discipline. Military equivalency is also acceptable.
- Previous mechanical or electronics work experience, either in a field service or hospital-based setting, is required.
- Solid computer skills, including working knowledge of Microsoft Office, software operating systems., and network technology.
- Previous experience interfacing with both internal team members and external customers as a part of a solution-based service process.
- Familiarity with the use of common electronic test equipment including Digital Multi-Meters and safety analyzers.
- Previous experience with or ability to interpret schematics, wiring diagrams, illustrated parts diagrams and technical manuals of biomedical and imaging instrumentation.
- Valid driver’s license, good driving record and must be able to pass a motor vehicle record check.
- Ability to resolve problems, think analytically, work independently and communicate professionally.
- Willingness to work flexible hours and overtime, often on short notices, and work a rotating on-call service schedule, including weekends, for critical issues and coverage.
- High degree of mechanical aptitude.
- Excellent interpersonal and communication skills
- Resourceful, with the ability to work independently.
- Strong time management skills.
- Ability to adapt to changing circumstances.
- Decision-making, problem resolution and creative thinking skills
- Attention to detail.
- Ability to multi-task activities with shifting priorities. Able to work productively in a pressurized environment
- Ability to lift, carry and move various items of a minimum of 50 lbs. while utilizing proper technique.
- Will be required to adhere to certification/credentialing required by the Customer in connection with admission into its facilities to perform job duties.
- Customer requirements to allow admission into its facilities to perform job duties will include but are not limited to drug testing and immunizations as dictated by the customer or facility policy.
Alpha Source Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.