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Pharmacy Technician

Job Details


All employees of Signature Health are required to comply with the Signature Health Annual Influenza Vaccination Policy. This policy requires employees to obtain an annual flu vaccination. A medical and/or religious exemption may be submitted for review by the Signature Health Review Committee. Exemption requests are not guaranteed to be approved.
Signature Health Inc. is a non-profit healthcare agency whose mission is to put good health within reach of all of our community members through comprehensive mental health, medical, and support services essential for optimizing the well-being of mind and body. Serving patients in Lake, Ashtabula and Cuyahoga counties, we are committed to increasing access to a continuum of care while integrating behavioral and physical health well-being. If you are passionate about making a difference then we want to talk to you. We offer employees a dynamic, collaborative work environment along with a comprehensive range of benefit selections to support your total wellness, including several 100% employer paid benefits.   
Reporting to the assigned site Manager, Pharmacy, the Pharmacy Technician will assist the Pharmacist in the preparation and distribution of medications. You will be ensured maintenance of drug inventory, patient and pharmacy records in a manner consistent with all federal, state, and local laws and regulations as well as pharmacy policies and procedures. The Pharmacy Technician will execute accuracy and attention to detail during the prescription filling process.
HOW YOU’LL SUCCEED ____________________________________________________________________
  • Assist the Pharmacist in stages of the prescription filling process, including data entry.
  • Coordinate the shipment and delivery of pharmacy orders to patients.
  • Maintain drugs in the pharmacy to include ordering, receiving, storing and filling out all necessary paperwork.
  • Accurately enter client and prescription information and submits insurance claims.
  • Properly package and label prescriptions.
  • Provide high quality customer service and answer pharmacy related inquiries in person and on the phone.
  • Report, immediately, prescription errors to pharmacist on duty and adhere to company policies and procedures in relation to pharmacy errors and the quality improvement program.
  • Respond to telephone calls that do not require personal attention of the pharmacist.
  • Assist with exterior and interior maintenance by ensuring the pharmacy is stocked with adequate supplies and is clean, neat and orderly in condition and appearance.
  • Comply with all agency policies and procedures.
  • Maintain all aspects of HIPAA, promoting patient confidentiality and right to privacy.
  • May be required to perform telehealth services as determined by Signature Health.
  • Adherence and completion of compliance training provided by Signature Health.
  • Responsible for and completes all productivity/documentation requirements.
  • Participate in all assigned staff meetings and staff development programs.
  • Demonstrate appropriate attendance and punctuality in adherence with Signature Health policies.
  • Other duties as assigned.
KNOWLEDGE & EXPERIENCE ______________________________________________________________
  • High School Diploma or equivalent required.
  • Pharmacy Technician Certificate required.
  • 3-5+ years’ of Pharmacy Technician experience in a retail setting required.
  • American Heart Association (AHA) Basic Life Support (BLS) certification required.
  • Computer experience sufficient to perform data entry functions.
COMPETENCIES ___________________________________________________________________________
  • Attention to Detail
  • Communication
  • Customer Service
  • Decision Making
  • Initiating Action
  • Multitasking
WORKING CONDITIONS ___________________________________________________________________
  • Work is normally performed in a typical interior/office/clinical work environment.
  • While hours of operation are generally standard, flexibility to work evenings and extended hours may be required.
  • Requires periods of sitting, standing, telephone, and computer work.
  • Hearing: adequate to hear clients or patients in person, over the telephone or through telehealth technology.
  • Speaking: adequate to speak to clients or patients in person, over the telephone or through telehealth technology.
  • Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.
  • Physical effort required: occasional lifting and carrying items weighing up to 15 pounds, unassisted.
  • Possible exposure to blood borne pathogens while performing job duties.
  • Frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular workday.
  • Sufficient dexterity to operate a PC and other office equipment.
ADDITIONAL INFORMATION ______________________________________________________________
  • FLSA Status: Non-Exempt
  • Internal Job Code: 9020
  • Revenue Status: Non-Revenue Generating
  • Last Revision Date: 11/11/2020
This Success Profile is not an exhaustive list of all functions or requirements that you may be required to perform; you may be required to perform other job-related assignments as requested by your supervisor or the company. You must be able to perform the essential functions of the position satisfactorily; however, if requested, reasonable accommodations may be made to enable you to perform the essential functions of this job, absent undue hardship. Signature Health may revise this Success Profile at any time, with or without advanced notice. 



High School or better.


3-5 years: Pharmacy Technician experience in a retail setting

Licenses & Certifications

Cert Pharm Tech
Basic Life Support
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)