Consultant
Description
As a Veson Nautical Consultant, you will function as the primary technical and business contact throughout the sales, implementation, and deployment phases of the world’s leading enterprise software solution for maritime commercial operations. Your responsibilities will extend throughout the project lifecycle – understanding customer’s needs, gathering requirements, establishing and maintaining project scope and facilitating communications and accountability. As the subject matter expert point person for system implementation, you will participate in the implementation process including system configuration, process documentation, solution fit, delivery of customized training and ongoing support to end-users, IT, and management to ensure successful system adoption. You will work closely with the rest of Veson Nautical project team to plan and manage successful enterprise software implementations.
Responsibilities
- Ability to add value to projects via direct execution of project tasks by leveraging subject matter expertise of industry and Veson tools; could include solution architecture, consulting activities, dataload, installation and configuration, documentation and client training
- Resolving, tracing and escalating critical issues to minimize project risk factors
- Establish and maintain relationships with clients, vendors and third parties
- Outstanding consulting, presentation, coaching and facilitation skills
- Regularly communicate with management, both verbally and in writing, on status of initiatives in a professional and understandable manner
- Ability to communicate with customers at all levels of the organization
- Proactively address customer concerns and meet or exceed customer needs and deliver best in class service
- Analytical thinking and attention to details, with solutioning capabilities for the most complex client workflows
- Ability and interest in becoming a subject matter expert on commercial maritime industry and on Veson’s software product
- Excellent interdepartmental communication and coordination required
Qualifications
- 3 -7 years’ experience delivering end to end enterprise software implementations, integration, and training
- Initially based 100% in Boston, however willingness to travel extensively (national and international)
- Bachelor’s degree or equivalent years of experience in a related field.
- Previous exposure to project structure and project methodologies
- Proven ability to proactively address customer concerns and meet or exceed customer needs
- Ability to become subject matter expert/solution architect on commercial maritime industry and on Veson’s software products
- Business proficiency in additional languages a plus
- Experience working with clients from various languages and cultural backgrounds
- Excellent oral and written communication skills; ability to negotiate, influence and gain consensus with strong interpersonal skills
- Demonstrated planning and organizing skills
- Analytical thinking and attention to details
- Excellent problem-solving skills, self-motivated, results-driven and well organized
- Outstanding consulting, presentation, coaching and facilitation skills
- Experience with context-switching between client organizations, and ability to consistently apply best practices when devising solutions
- Experience with business process analysis and business requirements gathering and documentation
- Experience with ETRM/CTRM and Accounting system integrations
- Experience within the downstream oil & gas industry preferred
- Previous exposure to programming languages and technologies such as C#, Javascript, scripting languages, and XML
About Veson Nautical
We are a team of multi-cultural, multi-disciplined professionals that are dedicated to making our clients successful and charting a new, innovative course for the commercial marine industry. Veson Nautical employs a staff of extremely capable creators and innovators all focused on meeting the goals of our clients. We invest extensively in employee development and experience to maintain focus and enthusiasm. The Veson Nautical team is made up of a dynamic blend of engineers, artists, sailors, teachers, brokers, bankers, traders, consultants, and customer service experts.
Veson Nautical is a successful, rapidly growing global software company. Our clients are the world’s leading commercial maritime owners, operators and commodity trading companies. Veson’s solutions enable our clients to identify new opportunities and proactively manage their business to make more profitable decisions. With offices in Singapore, Tokyo, London, Houston and headquarters in Boston, USA, Veson Nautical is a dynamic organization with a committed team of professionals. Dedicated to ensuring the highest levels of client satisfaction, Veson Nautical brings decades of experience, technical knowledge, enthusiasm and commitment to clients around the world. The combination of exceptional market growth and leading market position make this a superb opportunity for the right candidate.
Veson Nautical Offers
- Competitive compensation
- Four weeks’ vacation to start plus 10 holidays
- Generous health, dental, life, and disability insurance
- Flexible Spending Plan + $250 employer contribution
- 401K + 4% employer match
- Transportation subsidy
- Friendly, informal work environment