Intern, Product Management

Job Title:  Product Management Intern (0-1/R&D)

Location: Cleveland (Onsite – 4 days in office) 

Department: Product

Reports to: Director, Product

Sponsorship: This position is not eligible for sponsorship

Relocation: This position is not eligible for relocation

At CHAMP, we are redefining the technology used by Motor Vehicle Agencies and their stakeholders. We do so with innovative, cloud-based software that enhances efficiency, security, and interoperability. Our solutions replace outdated processes with modern, scalable platforms, enabling organizations to operate with greater speed and accuracy in an increasingly digital world. 

The Internship

At CHAMP, our mission is to give interns a hands-on, immersive, and collaborative experience where their work contributes to real business goals. From day one, you’ll take on a project connected to CHAMP’s current priorities, build practical skills alongside our team, and share your accomplishments at an intern showcase at the end of the 10-week program. 

You’ll have a dedicated buddy and mentor to support you along the way, plus opportunities to connect face-to-face with executives and senior leaders. CHAMP also hosts lunch & learns twice a month that interns are invited to attend. 

A midpoint evaluation will help you understand your strengths, identify opportunities for growth, and set priorities for the remainder of the program. A final evaluation will reflect on your contributions, progress, and continued development.

Building connections is part of the experience, too. Each summer program includes multiple social events, including a summer party and a Cleveland Guardians game. These gatherings give you time to get to know fellow interns and CHAMP employees beyond your day-to-day work, build friendships, and feel part of the CHAMP community. 

Join a company recognized as #379 on the Deloitte Technology Fast 500, one of Forbes’ America’s Best Startup Employers for 2026, and a member of the 2026 Inc. Regionals Midwest list. We’re investing in our future and yours, with the goal of creating opportunities for interns to continue with CHAMP through an extended internship or a full-time role. 

Your Impact 

How do you turn an unmet user need into a new product opportunity? As a Product Management Intern, you’ll help CHAMP explore that question through user research, data analysis, and experimentation. 

Working alongside out product, design, and engineering teams, you’ll contribute to early-stage research and development, helping take ideas from an initial question to an evidence-based recommendation. You’ll explore problems, test assumptions, and help determine which concepts deserve further investment. This is an opportunity to experience 0-to-1 product development, the process of shaping something new before there is an established solution or roadmap. 

What You’ll Do  

• Help plan and conduct user research, including interviews, surveys, and workflow observations, to understand user needs and challenges.
• Analyze research findings to identify themes, unmet needs, and opportunities for new products or capabilities. 
• Explore relevant data to understand user behavior, assess problems, and support product recommendations.
• Research existing solutions and market alternatives to understand how users address problems today.
• Help turn research findings into clear problem statements, hypotheses, and recommendations.
• Support the design of small experiments to test assumptions, define success measures, and evaluate results. 
• Collaborate with product, design, and engineering teammates to explore concepts and gather feedback.
• Document what you learn and present recommendations on whether to pursue, refine, or pause a concept. 

Required Qualifications

• Currently pursuing a bachelor’s or master’s degree in business, economics, information systems, computer science, psychology, or a related field.
• Available to complete a 10-week of approximately 40 hours per week in Cleveland from early June through early August 2027.
• Experience conducting or analyzing user research and translating findings into recommendations through coursework, projects, previous internships, or other hands-on experiences.
• Comfort analyzing data, identifying patterns, and explaining what the findings may mean. 
• A foundational understanding of experiment, design, including forming a hypothesis, choosing appropriate measures, and interpreting results. 
• The ability to communicate research findings and recommendations in clear, organized writing and presentations. 
• Curiosity, attention to detail, and a willingness to ask questions and reconsider assumptions.
• Comfort working through ambiguity, researching unfamiliar topics, and incorporating feedback. 

Preferred Qualifications

• Familiarity with SQL or analytics tools used to explore data and understand user behavior.
• Experience creating prototypes in Figma or a similar tool.
• Experience building or launching something, such as a product, feature, app, service, or student initiative.
• Coursework or project experience in product discovery, user experience research, statistics, or entrepreneurship.

Our Values

Our values guide how we work and grow: Excellence Always, Better Together, No is a Stumbling Block on the Way to Yes, and Set the Standard. As an intern, you’ll put these values into practice by taking pride in the quality of your work, sharing ideas and learning from others, approaching challenges with curiosity and persistence, and finding ways to improve how we work. You’ll have the support of teammates who will help you learn, contribute, and build confidence along the way. 

Hourly Rate

The expected hourly rate for this position is $22.50 per hour. This is a good-faith estimate, and financial compensation may vary based on experience and skills.

We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of all backgrounds, including veterans and individuals with disabilities. If you need accommodations during the application or interview process, please let us know. We’re here to help. 

By joining CHAMP, you will be an integral member of our team, with many opportunities for personal growth and upward mobility in a growing organization. We have a culture that is flexible, collaborative, and welcoming.