SAP - Supply Chain & Logistics Integration - Solution Engineer

The SAP Professional Services (SPS) division at CONTAX, Inc. specializes in the implementation, optimization, and support of SAP business solutions for organizations ranging from small businesses to large enterprises.

As a Solution Engineer within the Supply Chain & Logistics Integration practice area, you will play a key role in designing, implementing, and supporting SAP solutions for customers across North America. Working closely with clients and internal teams, you will analyze business requirements, configure SAP applications, troubleshoot complex issues, and deliver solutions that help organizations improve operational efficiency and achieve their business objectives.

This position provides an excellent opportunity to develop expertise in SAP Supply Chain and Logistics processes while gaining hands-on experience with business transformation initiatives across a variety of industries. Successful candidates will collaborate with customers to understand their operational needs, recommend best-practice solutions, and contribute to the successful delivery of SAP implementation and support projects.

You will join a team of experienced consultants dedicated to helping customers maximize the value of their SAP investments through innovative solutions, exceptional service, and long-term partnerships.

The duties and responsibilities for this position include:

• Consulting with business stakeholders to understand operational requirements and identify opportunities for process improvement within SAP.
• Analyzing, troubleshooting, and resolving issues related to SAP Materials Management & Purchasing (MM), Sales & Distribution (SD), Logistics Execution (LE), and Production Planning & Manufacturing (PP).
• Recommending and implementing configuration-based solutions to address business process challenges and improve system performance.
• Collaborating with cross-functional teams to ensure effective integration and alignment of procurement, sales, logistics, and manufacturing processes.
• Configuring, testing, and supporting SAP functionality to meet business requirements and organizational objectives.
• Conducting root cause analysis and provide timely resolution of system and process-related issues.
• Documenting business requirements, process changes, and configuration updates to support system governance and knowledge sharing.
• Providing end-user support, training, and guidance on SAP processes and best practices.
• Proactively seeking professional development opportunities to enhance the ability to service business and technical needs of our customers

Position Type: Permanent - Full Time

Location: Chicago - Hybrid

Experience: Entry level, Recent Graduate. ERP Experience would be a plus.

For entry-level hires into this position, CONTAX provides initial training and mentoring to build core SAP business and technical knowledge.

The expected salary range for this position is $60,000 - $65,000/year.

CONTAX offers a comprehensive benefits package, including medical, optional dental and vision plans, a 401(k) plan, and technology reimbursement. New employees will be eligible for paid holidays, prorated paid vacation based on their start date, and other leave options.

Recruiting will engage with prospective candidates in the months leading up to the start date to assess qualifications, conduct interviews, and facilitate the selection process.

Start Date: February 2027

Requirements

To be considered for this position, candidates must meet the following requirements:

• Possess work authorization that does not require current or future sponsorship by the employer, including U.S. citizenship, permanent resident status, or other unrestricted authorization to work in the United States.
• Reside, or have plans to reside, in one of the following states by the anticipated start date: Illinois, Indiana, Iowa, Minnesota, or Wisconsin.
• Be able to regularly attend the CONTAX Chicago office for in-person work, with a hybrid schedule that includes select remote workdays.
• Be willing and able to travel throughout North America as business needs require (approximately 25% travel).

Additional Information:

Interview-related travel expenses are not reimbursed.

Relocation assistance is not available for this position.

CONTAX is committed to providing equal employment opportunities to all qualified applicants and employees without regard to protected characteristics under applicable law.

Preferred skills and experience

• Bachelor's degree in Engineering, Information Technology, Business, Supply Chain Management, or a related field.
• Self-motivated and proactive, with a strong customer service orientation and commitment to delivering high-quality solutions.
• Excellent verbal and written communication skills, with the ability to effectively interact with technical and non-technical stakeholders.
• Strong interpersonal skills and the ability to work both independently and collaboratively in a team environment.
• Demonstrated analytical and problem-solving capabilities, with an aptitude for designing practical and effective solutions.
• Genuine interest in understanding, designing, and improving business processes to drive operational efficiency.
• Strong documentation and organizational skills, including the ability to create clear process, technical, and user-facing documentation.
• Familiarity with core business functions and processes, including manufacturing, sales, distribution, procurement, or accounting.
• Exposure to programming concepts, software development, system integration, or technical troubleshooting.
• Experience with enterprise business software applications such as SAP, Microsoft Dynamics, Sage, Epicor, NetSuite, Infor, or similar ERP platforms.
• Internship, academic, or professional experience involving business systems, process analysis, data analysis, or ERP implementations is a plus.

CONTAX values energetic, proactive, and customer-focused individuals who are motivated to learn, take initiative, and solve problems. We seek strong communicators who work well both independently and as part of a team. We take pride in fostering a collaborative, diverse, and inclusive workplace where employees are empowered to grow and make a meaningful impact. If this sounds like you, we encourage you to apply.