Program Management Intern
Our Program Management organization ensures cross-team alignment and drives successful program execution and launches of new features, integrations, and operational improvements. We are looking for an intern to help us automate and streamline program-management workflows and gain hands-on experience in both Al and product management. As an Intern on the Program Management team, you will collaborate with program managers, data scientists, and engineers to identify manual and repetitive tasks ripe for automation.
This is an internship role for 10 weeks of duration. This position is an individual contributor role reporting to the Sr. Manager, Program Management.
Responsibility:
Conduct user research and process mapping to understand pain points in current workflows Define product requirements and success metrics for Al-driven automation tools Work with ML engineers to prototype, test, and iterate on intelligent assistants, recommendation engines, or workflow-automation bots Develop simple dashboards or reports to monitor model performance and user adoption Present findings and roadmaps to stakeholders and incorporate feedback into subsequent iterations
Job Designation: Hybrid
Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring
Basic Requirements:
Currently pursuing a bachelor's or master's degree in Computer Science, Artificial Intelligence, Engineering, Business, or a related field Experience with SDLC and Product Management Lifecycle Experience with basic programming (Python, JavaScript, or similar) and data analysis tools (Pandas, SQL) Experience with Google Suite Graduating December 2026, May/June 2028 This role is not eligible for CPT, OPT or sponsorship now or in the future
Preferred Requirements:
Prior internship or coursework in product management, UX research, or AI/ML Experience with ML frameworks (TensorFlow, PyTorch) or no-code/low-code Al platforms Understanding of process-automation tools (Zapier, UiPath, Power Automate) Strong analytical and problem-solving skills, with an ability to break down complex processes Excellent written and verbal communication-comfortable conducting interviews and presenting to stakeholders Self-starter mindset with strong organizational skills and attention to detail