Public Works Director

It's a great time to be in Pflugerville!

The person we seek will believe in and exhibit the City's P.F.I.R.S.T. core values: Positive, Forward-thinking, Integrity, Resilience, Service, and Teamwork.

All City of Pflugerville employees, both full-time and part-time, are able to take advantage of a generous 457 deferred compensation plan and a 100% paid employee assistance program that offers financial, legal, mental, and career coaching and much more!

Most City job postings remain open for 30 days, though some may be extended. Hiring managers typically begin contacting applicants within 1 – 30 days, but in some cases, contact may occur up to 60 days after posting.

If selected for an interview, you will be contacted directly by the hiring manager. Applicants who do not meet the minimum qualifications will usually receive a notification within 30 – 60 days.

If you have not heard back after that timeframe or have questions about your application, please contact People & Culture.

Job Summary

Under the direction of the Assistant City Manager, the Public Works Operations Director is responsible for the leadership, management, and oversight of all existing City infrastructure systems and public works operations. This includes water distribution, wastewater collection and treatment, streets, drainage, facilities, fleet, and other assigned divisions.

This position ensures reliable, efficient, and compliant operation, maintenance, and performance of all public infrastructure systems while supporting the City’s growth and service demands. The role is responsible for operational planning, asset management, service delivery, and regulatory compliance across all systems.

Manages the department’s operating budget and personnel. Interfaces regularly with City management, City Council, other departments, contractors, regulatory agencies, and the public. Exercises direct supervision of assigned staff.

Compensation
Salary: $152,170 - $190,210
Starting salary is depending on qualifications and experience

Essential Job Functions and Other Important Duties

• Direct and coordinate Public Works and Utilities operations including water distribution, wastewater collection and treatment, streets, drainage, facilities, fleet, emergency, risk, safety, and related services.
• Oversee the maintenance, repair, and operation of all existing public infrastructure systems to ensure reliability and service continuity.
• Develop and implement operational policies, procedures, and performance standards to ensure efficient and effective service delivery.
• Develop and manage the department’s annual operating budget and monitor expenditures, performance metrics, and resource allocation.
• Lead infrastructure asset management programs, including lifecycle planning, condition assessment, and prioritization of maintenance and rehabilitation needs.
• Coordinate with the Director of Public Works Engineering on transition of completed capital projects into ongoing operations and maintenance.
• Support long-range infrastructure planning efforts by providing operational insight into system capacity, performance, and future needs.
• Ensure compliance with all applicable federal, state, and local regulations governing public works and utility operations.
• Oversee emergency response and operational readiness related to public infrastructure systems.
• Direct the development and implementation of work programs, service level agreements, and operational goals.
• Supervise, mentor, evaluate, and develop Public Works personnel, including hiring, training, and disciplinary actions.
• Coordinate with contractors, consultants, and regulatory agencies regarding operational needs and compliance requirements.
• Respond to citizen concerns, service requests, and operational issues, ensuring timely and effective resolution.
• Prepare reports, presentations, and recommendations for City management and City Council regarding operational performance and needs.
• Monitor system performance and implement continuous improvement strategies to enhance efficiency, reliability, and customer service.
• Ensure coordination across departments to support City-wide initiatives and service delivery.
• Remains accessible via personal cell phone to address job-related issues or emergencies using City applications.
• Performs other related duties as assigned.

Job Qualifications

Formal Education: Bachelor’s degree in public administration, Business Administration, Engineering, or related field.

Relatable Work Experience: Ten (10) years of progressively responsible experience in public works operations, infrastructure management, or municipal utilities. Five (5) years of supervisory or management experience.

Training, Licenses, and Certifications: Valid Class C Texas driver’s license. 

Preferred Qualifications: Experience in municipal government and utility operations. Master’s degree in public administration, Business Administration, or related field. Experience managing water systems, wastewater systems, and multi-division public works operations. Experience in asset management programs and operational performance systems. Class B Water Distribution License. Class III Wastewater Collection License.

Disclaimer: Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.

Knowledge, Skills, and Abilities Needed & Environmental Factors and Other Physical Requirements

Knowledge of public works and utility operations including water distribution, wastewater systems, streets, drainage, and facilities.

Knowledge of infrastructure maintenance practices, asset management principles, and operational planning.

Knowledge of federal, state, and local laws and regulations governing public works and utility operations.

Knowledge of budgeting, resource allocation, and performance management.

Skill in managing complex operations and multiple service areas simultaneously.

Skill in supervising, leading, and developing a diverse workforce.

Skill in developing and implementing operational policies and procedures.

Skill in responding to and resolving customer concerns and service issues.

Skill in communicating clearly and effectively, both verbally and in writing.

Ability to plan, organize, and direct large-scale operational programs.

Ability to analyze operational data and implement process improvements.

Ability to establish and maintain effective working relationships with employees, City leadership, contractors, regulatory agencies, and the public.

Ability to manage emergency operations and respond to urgent infrastructure issues.

Work is performed in both office and field environments.

Subject to outdoor conditions including heat, cold, noise, and construction environments.

Visual acuity, speech, and hearing required for communication and equipment use.

Regularly scheduled for a standard workweek with occasional extended hours and emergency response requirements.

If you are someone interested in making a difference in the community and wish to be a part of the Pflugerville team, go to pflugervilletx.gov under Employment Opportunities and apply today!

For more details about the benefits offered by the City, please visit: Benefits | Pflugerville, TX - Official Website